Welcome to Alpha Artistry. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.
1. Products
All products available on Alpha Artistry are handmade resin creations. Due to the handcrafted nature of our work, slight variations in color, pattern, texture, and finish are normal and make each item unique.
2. Custom Orders
Custom or personalized orders are created according to the customer’s requirements. Once production has begun, changes or cancellations may not be possible.
Customers are responsible for providing accurate customization details before confirming their order.
3. Pricing
All prices displayed on our website are subject to change without prior notice. We reserve the right to modify or discontinue products at any time.
4. Orders
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, suspected fraud, or inaccurate customer information.
5. Payments
Payment must be completed before an order is processed unless another payment arrangement has been clearly stated.
6. Shipping
Estimated delivery times are provided for convenience only and may vary due to courier services, weather conditions, holidays, or other circumstances beyond our control.
7. Returns & Refunds
Please refer to our Refund & Return Policy for complete information regarding returns, exchanges, and refunds.
8. Intellectual Property
All artwork, product designs, photographs, logos, graphics, and website content are the property of Alpha Artistry and may not be copied, reproduced, distributed, or used without prior written permission.
9. User Conduct
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to interfere with the website’s security or functionality.
- Copy or misuse any content without permission.
10. Limitation of Liability
Alpha Artistry shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our maximum liability shall not exceed the amount paid for the purchased product.
11. Changes to These Terms
We may update these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
12. Contact Us
If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.